KB Article - Working with preference centres

Description

The preference centre is important because it allows your customers to tailor their communication preferences.

This article should explore:

  • How to set up a preference centre

  • How to configure segments/categories to allow customers to choose their preferences

  • Configuring the preference centre

  • Adding links to emails

See docs resources:

https://docs.mautic.org/en/contacts/preference-center

https://docs.mautic.org/en/contacts/preference-center/customize-preference-center

(These could also maybe get improved in the process of writing this article)

Activity

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Assignee

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Reporter

Ruth Cheesley